Shipping & Returns

Shipping

CAALO is pleased to offer free / complementary standard shipping on all full-priced orders. Customers have the option of purchasing express shipping if they'd like their order sooner.

Returns

If you would like to return or exchange an item purchased on caalo.studio, please send us a request for a return authorization to info@caalo.studio within 10 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.

  • Items must be returned in new & unused condition, with all original packaging and tags attached
  • We cannot refund or take returns on clothing that has been worn or used. 
  • CAALO offers free shipping on all full price orders.  Initial shipping charges cannot be refunded.
  • ALL SALE and/or items purchased with a Promotional Code are FINAL SALE
  • We reserves the right to refuse any returns which do not meet our return policy requirements or are returned without written approval.